Final Internship Report on Ptcl – Free download as Word Doc .doc), PDF File . pdf), Text File .txt) or read online for free. Preface. This report is all about the 6 week summer internship offered by Pakistan. Telecommunication Company Limited PTCL at Central Exchange Hyderabad. This document presents an internship report at PTCL (Pakistan Telecommunications limited). A brief history and information of the organization is also included.

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Awesome, Thank iinternship so much for sharing such an awesome internnship Friday, 22 August Internship Report of ptcl. Company provides telephony services nation-wide and is the backbone for country’s telecommunication infrastructure despite arrival of a dozen other telecommunication companies, including giants like Telenor and China Mobile.

The company operates around telephone exchanges across the country, providing the largest fixed line network. Each had a par value of Rs. These vouchers were converted into PTCL shares in mid It also paved the way for the establishment of an independent regulatory regime. The provisions of the Ordinance were lent permanence in October through Pakistan Telecommunication Reorganization Act.

The year in the telecom sector was marked ihternship the phenomenal growth in the mobile sector in Pakistan, which doubled its subscriber base to 60 million.

EIP took over management control on 12th on April Telecom Deregulation Policy Announced. Employee Orientation Handbook ,p. Company’s Goals and Objectives.

Being intrnship public limited Company whose majority shares are controlled by GOP through Ministry of IT PTCL is responsible to provide telecommunication services in the country on affordable price while ensuring that the telecom pttcl become accessible throughout the country. The Company’s policy objectives are as follows: Besides, it has Regional Headquarters like: PTCL is all set to redefine the established boundaries of the telecommunication market and is shifting the productivity frontier to new heights.

Today, reporf millions of people, we demand instant access to new products and ideas. More importantly we want them for their better living standards with increased values in this ever-shrinking globe of ours. We are setting free the spirit of innovation. The company maintains a leading position in Pakistan as an infrastructure provider to other telecom operators and corporate customers of the country.

PTCL has laid an Optical Fiber Access Network in the major metropolitan centers of Pakistan and local loop services have started to be modernized and upgraded from copper to an optical network.

This decision was taken to ensure that PTCL stir towards adopting environmental-friendly and customer-friendly policies in line with the government of Pakistan’s efforts, which recommends companies and institutions to go green.

PTCL’s decision to reduce the number of billing pages is an environment friendly initiative and is a way forward towards becoming a paperless enterprise.

Sadik Al-Jadir, SEVP Commercial PTCL, preceding ijternship format comprising multiple pages, would be replaced with a new one-page bill format, thus packing all the essential billing details on a single page. This single page bill format would help save, at least 12 million papers every month that are being used for printing the billing details. To facilitate the customers, itemized billing details rfport remain obtainable and accessible. Customers ingernship be able to obtain their itemized billing details by visiting any customer service centre of PTCL and would also be able to access essential billing details through IVR by dialing PTCL Call center is also expected to start taking orders from customers for their repoet billing details.

Subsequently, these details would be delivered to the customers through courier within a certain time frame. There are approximately employees working in PTCL, they are of different types.


Most of the employees are permanent. However PTCL also hires employees on contract and temporary basis according to the demand of tasks. The pay scales of the employees are about the same as of government except some special allowances, which are given to PTCL employees. As PTCL is a public limited company most of its personnel are same as for government institutions.

In past due to the efforts of CBA the management has provided many facilities to the employees. PTCL Offers most suitable package for its employees. Pakistan Telecommunication Company Ltd PTCL after privatization is a privately run organization, which follows private sector practices for the betterment of its employees.

It was pctl added that PTCL management has decided to allow the placement of all non-management regular employees in the next higher scale in per the channel of promotion on account of 12 years service. In addition to this Eid Bonus has internsip announced for all employees on the occasion of Eid-ul-Fitr.

There are still some elements that are propagating and instigating employees, exploiting and staging protests for their own vested interests, ignoring the collective larger interest of all employees.

Rather they are taking advantage of the country and PTCL situation and have resorted to exploitative tactics to gain their own personal motives. And their apathetic intersnhip has actually brought forward their deceitful intentions towards their fellow colleagues, company and country at large.

The union plays an essential part for the labor management relation. It bargains with the management in the light of the demands of the employees.

PTCL Internship report

It is the responsibility of the Human Resource Department which holds the formal talks and the negotiations between the parties. Human Resources Department is also responsible for the dealing with other organizations running the same business. Discipline and discharge is the necessity of each organization and it is maintained by the Oon Resource Department of the company.

If an employee is creating problems for the administration for nothing, he may be warned and depending upon the severity of pn matter and allegation he may be suspended and even terminated. The work place training or on job training O.

T is the key factor rfport the policies of the Human Resources Department. As the company is public dealing entity so the workplace training is the integral factor for the good will and the status of the policies and services of the company.

The refreshing courses enhance the potential capabilities of the staff and the performance as well. Refreshing courses are for the managerial and Technical staff.

KASHIF IQBAL THAHEEM : Internship Report of ptcl

So they are equally and firmly evaluated and enhancement of their capabilities is achieved. The network is already enabled for Voice, Dialup-Internet access V-fone can be bought from our franchises or by dialing and it will be delivered within hours. Ufone now covers more than cities and towns, prominent highways and caters for international roaming with operators worldwide.

In less than two years of it launch, PTCL has acquired overBroadband customers in over cities and towns across Pakistan, leading the proliferation and awareness of Broadband services across Pakistan. Using its state of the art Broadband network, PTCL entered the media sector on 14th Augustby launching a digital interactive television service for the first time in Pakistan.

The service for now is available in four cities Karachi, Lahore and Rawalpindi Islamabad however is planned to be expanded to all the major cities and towns across Pakistan during the year The existing 16G active bandwidth is used for internet, data, and video and video-conferencing services and for voice of LDI. PTCL use different promotional tools for Advertising and promotions for bringing a service to get the attention of potential and current customers.

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Advertising and promotions are best carried out by implementing advertising and promotions plan. The goals of the plan should depend very much on the overall goals and strategies of the organization, and the results of the marketing analysis, including the positioning statement. PTCL plan usually includes what target markets you want to reach, what features and benefits you want to convey to them, how convey it to them this is often called your advertising campaignwho is responsible to carry the various activities in the plan and how much money is budgeted for this effort.

Successful advertising depends very much on knowing the preferred methods and styles of communications of the target markets that you want to reach with your ads.

A media plan and calendar can be very useful, which specifies what advertising methods are used and when. Different techniques are used for promotions such as. PTCL offers a variety of features to digital exchange customers like: With the changing trends most telecoms are diversifying their services towards Prepaid solutions. It provides the facility to subscriber to load a prepayment. The service will provide state of art technological facilities to the subscribers.

With PTCL Messaging Service, you can have all for or Desired calls recorded when you are absent, busy on phone or do not want to attend the calls for any reason. You can, later on at your convenience, retrieve all recorded messages from any telephone anywhere in the country. Security of message is ensured against eavesdropping through subscriber controlled password. Great for anyone owning a telephone or Fax, at home or business. Much more powerful and flexible than answering machine due to.

Message options available in your voice mail system. Advanced messaging features save time, make you truly mobile and increase productivity. Pakistan Telecommunication Company has taken land mark decision to establish collocation centers throughout the country.

This service is basically for telecom data and I. These companies will install their equipment directly in PTCL premises in ready fitted environment. These installations provide the diversity for International voice connectivity and also work as Hub for domestic satellite users. B products which offer blazing fast speeds of up to 9.

PTCL has established its Customer Services Department at different levels the overview of the said department i s as follows. Now we briefly introduce the functions of these: Corporate Customer Care Center. The Corporate Customers can get thei r problems resolved under one roof in a one window environment by dialing UAN 20 2.

On divisional Offices Intdrnship duplicate phone bills may also be obtained from C. Toll Rfport Help Lines. Scribd, contributes that, Internet service is becoming an essential part of life in Pakistan especially in interhship areas where large segment of the businesses are using it for diverse purposes. Domestic air lines including PIA and Air Blue have started e-ticketing through internet to offer better and efficient services to its clienteles.

Currently around 3, cities are connected to internet. It is anticipated that steps taken by PTA will ensure better and economical broadband services in Pakistan. Broadband connection is available in Pakistan for as low as Rs. In addition, PTCL recently doubled its broadband speed for all its existing and new customers at the same price, making 1 MB as its minimum offered speed.

For a connection you simply dial 8 or visit www. SMW-3 cable connects 39 cable landing stations in 33 countries and four continents.